User agreement

Agency agreement the public offer from 04.09.2019 year

This Agreement (hereinafter "Agreement") reglamentary the relationship between the Customer and the Individual entrepreneur Smirnov Viktor Sergeevich address: Ulitca Temirkazy`k, dom 38, Nur‑Sultan, Kazakhstan, 050061,IIN 850728050130, bank Eurasian Bank, JSC p.s. KZ959480007A04266041, BIK EURIKZKA (hereinafter "Contractor" or "site Administration") for the provision and use of services (services) site

The agreement defines the terms and conditions of the provision and use of services (services) website, sets out the rights and obligations of the parties to the Agreement and the liability of the User for violation of terms and conditions of use of the site.

1. Terms and definitions

For purposes of this Agreement, the following terms used in the Agreement shall have the following interpretations and definitions both in the plural and in the singular:

Website - electronic system located in the Internet at the address ensuring the provision of services to provide access to Content (with downloading Content on your personal computer or mobile device; displaying Content using a personal computer or a mobile device), as well as access to other services including reimbursable order for the Goods;

Customer, visitor or user of the site accept the terms of this Agreement and wants to use the services provided;

Content protected results of intellectual activities: it (including but not limited to) the texts of literary works, their titles, prefaces, annotations, articles, etc., illustrations, artwork, musical compositions with or without text, design, graphics, text, photographic, derivative, compound, or other works, audiovisual works, computer programs, Phonograms, Performance, database and other intellectual property all together and/or separately, as well as information about Content presented in electronic form on the Internet in various formats, located on the site;

Viewing playback of the Content (including the playing Content or its fragments, the viewing of the Content or its fragments, listen to the Content or its fragments), without performing the recording on your computer or mobile device, but with the help of the latter;

Order - properly issued inquiry of the Customer for the provision of certain services;

Goods - products available on the pages of the site, the quality of which shall meet the requirements of the relevant standards.

2. General conditions

2.1. The parties to this Agreement are the contractor and the Customer, hereinafter referred to jointly as the "Parties";
2.2. The relationship between the Contractor and the Customer are governed by this agreement and the applicable laws of the Russian Federation;
2.3. This Agreement is a public offer. The user by registering on the website, attached to this Agreement and shall abide by all rules and fulfill all the conditions stipulated by the Agreement;

2.4. This Agreement shall enter into force from the moment of expression of User consent to its terms by registering on the website (acceptance). Prior to the implementation of the registration procedure the User shall carefully read all provisions of this Agreement;

2.5. The contractor reserves the right at any time to change/Supplement the present Agreement unilaterally without any special notification of the User or Customer. Changes/additions take effect at the expiration of 5 (Five) working days from the date of posting the new version of the Agreement on the website. The customer undertakes to regularly check the terms of this Agreement for their changes and/or additions;

2.6. By accepting the terms of this Agreement, the Customer automatically agrees with the established conditions.

3. The Subject Of The Agreement

3.1. The subject of this Agreement is to provide Customers with the following Agency services: the selection of goods by means of directory website, consultation services, search and registration of the ordered goods, the payment of the invoice, control order delivery at the Customer and other services (services) provided for in this Agreement.

3.2. The website provides Customers with the following services (the services):
  • access to electronic content, the viewing of the content;
  • access search tools and navigation of the site;
  • the opportunity to place messages, comments, reviews, Users and Customers, evaluating the content of the site;
  • access to information about the Product and to information about the purchase of Goods on a fee basis;
  • other services (services) that are implemented on the site.
3.3. Under this Agreement subject to all existing (functioning) at the moment services (services) site, as well as any subsequent modifications appearing in the future, additional features (services) of the website;

3.4. The user and the Customer agrees that all services are provided in accordance with the internal regulations of the website. In order to use the services of the Website, the Customer must have a computer or other appropriate device that meets the established parameters, access to the Internet and go through the registration procedure (see Section 4 of the Agreement). All questions of acquisition of rights of access to the Internet, purchase and commissioning of appropriate hardware and software products are solved by the User and by the Customer and not subject of this Agreement;

3.5. The user and the Customer are solely responsible for the legality of their actions, committed with the use of the services (services) site, and their consequences, including in cases of misuse of the Content in accordance with the current legislation of the Russian Federation, the rights (property and/or property) are owned by third parties, and also at infringement of honour, dignity and business reputation of third parties.

4. Personalcashadvance data (Registration)

4.1. In order to use the services of the website, the User must complete the registration process and validate the data. At registration the User must provide accurate, complete and current information about yourself by filling out the Form to register. If, after registration, information changes, the User agrees to update it as soon as possible. Registration as a User more than one account is not allowed.

4.2. The user agrees that his personal data provided to the Contractor in the course of the registration procedure, including name, name and patronymic, data on city of residence and other information prescribed Form for registration, shall be kept at the Administration site within 5 years, for the purpose of execution of this Agreement, statistical and accounting information and can be used by the Contractor, including accounting and formation of the generalized anonymized data about social groups that are registered in the Website. The Customer also agrees that the Contractor is entitled to transfer the personalized data of the Customer 3 persons involved in the execution of the order.

4.3. During the registration process the Customer specifies his login name (Username or email), user password (Password) to access the personalized services of the site the User gets in the email sent to your Inbox. Identification of the Customer is based on the Username and Password. The administration has the right to prohibit the use of certain, in particular, is incorrect and insulting, logins and/or remove them from circulation.

4.4. The customer is solely responsible for maintaining the confidentiality of your Username and Password, and for all that will be done in the website using his Login and Password by third parties. Customer may not transfer your registration (Login and Password) to third parties, and may not obtain them from third parties otherwise than with the written consent of the Contractor. The contractor is not responsible for any agreements between Customer and third parties.

4.5. The customer agrees with the obligation to immediately notify the customer Service of the website on any case not authorized (not resolved by the Customer) access to the Site under his Login and Password and/or any other breach of security, and also about finding faults in the system to protect the site. The customer is responsible for implementing the completion of the work under their Login and Password (link "Logout") at the end of each session.

4.6. Administration is not responsible for any loss or damage of data that may occur due to Customer's breach of any provisions of this Agreement.

4.7. The customer is warned that the site Administration has the right to delete the account of the Customer or suspend the Customer's access to the Website if:
  • the Customer is in breach of the terms of this Agreement;
  • it detects incompleteness, unreliability or irrelevance provided by the Customer information;
  • the Customer is in breach of the legislation of the Russian Federation;
5. Conditions of booking

5.1. The customer selects the desired Item from the catalog site ( );

5.2. The selected Product is added to cart the Customer ( );

5.3. In order you can not add Product more than 15 pieces of the same name. 

5.4. The maximum amount of one order is not limited, but the site Administration has the right to split the order into several.

5.5. All products hosted on the pages of the website are intended for personal use only;

5.6. In the shopping cart, the Customer selects the payment method and delivery, populates a form field with the delivery address;

5.7. After the formation of the order the Customer makes his payment by your chosen method.

6. The obligations of the Customer and/or Users of the site

6.1. The user or Customer agrees to comply with property and proprietary rights of authors and other right holders when using the content which you access the website;

6.2. The user or the Customer agrees not to undertake any actions that may be considered:
as violating Russian law or international law, including in the field of intellectual property;
as the good functioning of the resource and the website, including:
  • the implementation of unauthorized access to Content and personalized services;
  • the implementation of unauthorized access to the server and to the user accounts;
  • the interference to other users in the use of resources;
  • the use of the services for spam of any kind;
  • deliberate transmission of viruses and/or "hacking" site or network;
  • as violating the confidentiality of the information provided by other Users; 
6.3. The user or the Customer agree not to reproduce, not to repeat and not to copy, sell or resell, to produce other actions which can be understood in this way, and not use for any commercial or other purposes any part of the site;

6.4. The customer agrees that the Contractor is not responsible for any messages, comments, reviews of the Customer and has the right at any time to remove posts, comments, other materials of the Customer on any grounds, including on request of the legitimate owner of the protected materials, or otherwise without explanation;

6.5. The user may contact the customer Service of the website if it believes that the actions or content of any other user violates his rights and lawful interests, as well as the rules and regulations of the website.

6.6. After arrival of the shipment at the place of delivery, the Customer shall within 14 business days of receiving such a package, otherwise the provider shall not bear any responsibility for not receiving the Customer premise.

7. Links

7.1. The Contractor's site may contain links to external resources. Due to the fact that the Contractor does not control such resources, the User acknowledges that the access and use of external resources it provides is at your own risk. The Contractor is not responsible for the availability of such websites or resources or for the contents, advertising, materials, goods or services available on such sites or resources;

7.2. The user also agrees that the website Administration is not responsible for and has no direct or indirect obligations to the User in connection with any possible or encountered losses or damages related to any content, goods or services available on or accessed through external sites or resources.

8. Confidential information and intellectual property rights

8.1. The user acknowledges and agrees that the services of the website as any website used by the software may include confidential or other information which are the property of the site Administration or copyright holder, protected by the current legislation of the Russian Federation;

8.2. All software code and specifications of the website, as well as all other program codes and the specifications used for the operation of the services, are subject to the appropriate licenses and/or agreements;

8.3. The user also acknowledges and agrees that the content of the advertisements or other information obtained in the course of rendering of services protected by the current legislation of the Russian Federation .

9. Disclaimer of warranties

9.1. The user agrees that:
  • the use of the services and the website services by the User under his responsibility;
  • services are provided in the form as determined by site Administration; site Administration assumes no responsibility, including for non-compliance of the services with the goals and expectations of the User;
The site administration cannot guarantee that:
  • services will fully comply with the requirements of the User;
  • the services will be uninterrupted, timely, secure or error-free;
  • the results that may be obtained from use of the services will meet the User's expectations;
Website administration is not responsible for any direct or indirect losses resulting from:
  • the use of the services, including for any damage to User's computer, mobile devices, any other equipment or software arising from the use of the services (services) site, or inability to use the services (the services);
  • unauthorized access of third parties to the communications of the User;
  • conduct of any third party or obtain information from any third party.
10. Warranty (Return goods)

10.1 the Customer took the Goods of improper quality has a right to return it (to declare intention to return). It is necessary to inform the Contractor about it via e-mail not later than 14 (Fourteen) days of receipt of the order. The refund is possible if: the Product has not been used, salable condition, packaging and consumer properties of Goods;

10.2. The return is via email at the address will inform the Administration of the Internet-shop to the Customer. The contractor shall reimburse the postal charges for the shipment in case the product is of poor quality, or was sent in error. Please ensure that the Goods to be returned, well packaged to avoid damage during transportation. We also suggest to use mail, insured that will allow you to track the delivery status;

10.3. When returning the Goods of improper quality, the Contractor undertakes to replace the goods of improper quality for similar. In that case, if it is not possible to find and order a similar Product, the Contractor shall refund to the Customer money paid for the Goods.;

10.4. The contractor shall refund an amount equal to the amount of product in the order. Reimbursement for travel expenses the Contractor by providing additional discount equal to the amount spent in Your next order;

10.5. Perfume, Cologne and other fragrances can not be returned, as the return of these products is prohibited by the rules of international air traffic;

10.6. According to "the List of goods of proper quality not subject to return or exchange", approved. the resolution of the Government of the Russian Federation of 19.01.1998, № 55 high-quality cosmetic products are not refundable or exchange for the similar.

11. Settlement

11.1. Pricing in the website determines the Contractor's discretion. The customer agrees to the policies of the site;

11.2. The customer is obliged to make 100 % payment of the order;

11.3. The Contractor's reward is determined based on the difference in the amount of the order costs and the actual costs of the Contractor in connection with the performance of an obligation, and is debited.

11.4. In the absence of 100% advance payment at the expiration of three days calendar days of the date of order the contractor has the right to change the final amount of your order, without prior notice to the Customer.

12. The Contractor's Report

12.1. The contractor shall send the Customer the report in the form of letters and email stating the date and number mail order (Contractor's Report on the services rendered), as well information from the Contractor's report is shown in the account of the Customer;

12.2. The customer having objections to the report of the Contractor should notify the agent within 30 (Thirty) days from the date of receipt of the report. Otherwise, the report is deemed accepted by the Customer;

12.3. The website does not apply to the report documents the costs in connection with the execution of the order.

13. The dates of performance of obligations

13.1. The due date of the obligations is the date of receipt of the order.

14. Customs fees

14.1. The contractor shall not be responsible for any additional costs of the Customer incurred during customs inspections.

15. Other conditions

15.1. The customer and the Contractor agree that all disputes related to this agreement and the services shall be resolved in accordance with the current legislation of the Russian Federation;

15.2. Provisions of the law on consumer protection cannot be applied to this Agreement with respect to services provided to the Customer free of charge;

15.3. Nothing in the Agreement shall be construed as establishing between the Customer and Contractor relations partnership relations on joint activity, relations of employment or any other relations, not expressly provided for in the Agreement;

15.4. Court recognition of any provisions of this Agreement invalid or unenforceable shall not entail invalidation of other provisions of this Agreement;

15.5. Inaction on the part of the Contractor in the event of a breach by any of the Users of the provisions of this Agreement will not affect Contractor's right to take appropriate actions to protect its interests later, and does not constitute a waiver of Contractor's rights in case of execution of subsequent similar or similar violations.

The user or Customer confirms that he is familiar with all the clauses of the Agreement and fully accepts them.

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